Dr. Vaugh was great explained everything as he went feel better great stuff
I felt bad for writing this review, but this is just my opinion. So my dad had a back pain and it is very difficult for him to walk. I couldn’t find his old chiropractor, so I looked up online to schedule for him to see a different chiropractor. I scheduled him to the Rebound Chiropractor because of the positive review. I would like to said that the staff are very nice and friendly. However the treatment wasn’t great. I know that this is my dad first visit, so it won’t get better at the first visit. I wasn’t expected the pain go right away, but at least 25% of pain should be reduced. I asked my dad if the pain is getting better and he said it was the same. I wouldn’t give this 1 star if this does not happened today. Me and my dad went upfront, so they reschedule for us to come back for another treatment. Did not want to be rude and tell them no i don’t want to reschedule. So I told my dad I will cancel the appointment when I get home. This morning I called in to cancel and they said they will charge me a cancel fee. Like this is the first time i get charged for cancel fee. So if you were not happy with the treatment, don’t afraid to be rude! Make sure you told them upfront you DO NOT want to reschedule, otherwise you will be charging a cancel fee.
Dr. Joseph and his staff of room wonderful and kind I enjoyed every visit I go there
All of the professions at Rebound are fantastic! We often recommend them to our friends. All staff are very friendly. My wife, Deanna, has significant back and shoulder problems. She always comes home feeling better after visiting the staff at Rebound Chiropractic. We are grateful for all their professional care. Ike Newingham
Jessica the lady that answers the phone has horrible phone etiquette and after I told her I will no longer come to this office because of her bad attitude and hung up, she then called me back again to fuss with me saying she didn’t have an attitude and that I was the only one having a attitude, that everyone loved how she spoke to them, this being the biggest shock and sarcastically states, “I’m sorry you no longer want to come to rebound chiropractic, good bye and have a nice day.” This being done all in the span of a couple of mins of me canceling my appointment. Unfortunately from my time of coming here to see Dr. Joseph, I actually quite liked him and just about everyone else at the office I met, but because of this incident. I have neither the time or patient to deal with Jessica every again.
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