I went in there 45 minutes prior to closing time when they had NO costumers at all and the doctor refused to see me. It was my first time going to their location as a first time patient and definitely not going to be going to go back thanks to their poor costumer service. The receptionist said we could be seen and handed me the first time patient paper work and doctor Larissa called her back and said she had some paper work to finish and then she was going to see me... a few minutes go by and the receptionist said I had to wait because 30 minutes before closing people usually start showing up. A guy and his wife did a “walk in “ and they immediately took him back to see the doctor. I asked the receptionist if they were going to see me and she said “unfortunately we can’t because the doctor has some paper work to do”. So here I am feeling annoyed because they could of just told me that from the start instead of having me fill the paper work and wasting my time.
Laresa at the front desk is so sweet and has great customer service skills! The doctors are amazing, as well. I’ve had shoulder and neck pain for about ten years now. I was always so afraid to have someone “mess with” my neck and spine. Boy, was I wrong! My first experience was with Doctor Molly. She put my mind at ease and made the whole experience such a great one! I finally have relief from my pain and the only regret I have is that I did not try it sooner! I only visit this location. The doctors are too awesome and helpful!
Customer service top notch! Professional and knowledgeable staff. I left the Joint feeling 100x better!
Dr Kelsey is amazing and unlocked my hips and back. I don’t know why I suffered so long. Thank you So much. Also your receptionist is the most welcoming and professional woman I’ve had the pleasure of dealing with. I’ve seen her in both locations and she always so pleasant and bends over backwards to help you. I won’t let myself forget her name next time because she deserves recognition.
Great experience! Was in town visiting and needed to get adjusted. Very welcoming and great service!!
To connect with one of our Chiropractors or get your Chiropractic Clinic registered reach out to us today. Call (800) 326-8761 or search for a clinic in your area – you won’t be disappointed.